REFUNDS & CANCELLATION
Cancel any time. Here's how refunds work.
The free trial
Email verification starts one fixed trial for each eligible account and product. Restoring access does not extend it. Payment happens only if you choose a separate paid checkout. Existing subscriptions and card-based trials retain the terms accepted at their original checkout.
Cancelling a paid subscription
Open your billing page and choose Cancel — it takes effect immediately for future charges. Or email support@getleafledger.com from your subscription address and we'll cancel within one business day. Your access continues to the end of the current paid period; everything saved on your computer stays readable afterwards.
Refunds
Because the subscription is month to month with no minimum term and a free first month, we don't prorate or refund a monthly charge for unused days after you cancel.
We refund a charge in full if: you were charged after cancelling before the trial ended or before the renewal date; you were charged twice for the same period; or the App could not run on your Windows computer and we couldn't fix it within a reasonable time after you contacted support. Email support@getleafledger.com within 30 days of the charge. Refunds go back to the original card and usually appear within 5–10 business days. State consumer-protection rights that go beyond this policy still apply.
Disputing a charge with your bank
Please contact us first — most billing questions are fixed the same day. If you file a chargeback instead, the subscription is suspended while it's investigated, and if the charge was valid under these policies we'll provide the issuer with your checkout record.
After your subscription ends
The App stops preparing new reports. Drafts, evidence packages, and history already saved on your computer remain yours. Restart any time from getleafledger.com; a second free month isn't offered to the same business.
Questions
support@getleafledger.com — we read every message.