PRIVACY POLICY
Your records, and where they stay.
Summary
This policy explains what Profitpin LLC collects when you visit getleafledger.com, subscribe to LeafLedger, run the App, or contact support, and what we do with it.
What the App does — and doesn't — send
LeafLedger runs on your Windows computer and processes your files there. It does not upload your imports, ledgers, inventory, tax or customs records, evidence packages, report drafts, or history to us or to anyone else. Those stay in the workspace on your computer, which you can protect with a passphrase and back up yourself.
The App makes one kind of network request: about every six hours, and when you activate, it sends your license key to our license service and receives back whether your subscription is active. That request includes your computer's IP address, as every internet request does. Nothing about your reports is included. The App contains no analytics, telemetry, or crash reporting.
Subscribing and payment
Checkout and billing are handled by Stripe, which collects your name, email, billing address, and card directly; we never see your full card number. From Stripe we keep your email, customer and subscription identifiers, subscription status, billing dates, and your license key (stored on your Stripe subscription). Our license service keeps ordinary server logs — time, path, IP address, license key — for a short period for security and troubleshooting.
Emails we send
Transactional only: receipts and invoices (from Stripe), a reminder before your free month ends, failed-payment notices, notices about changes to price or terms, and support replies. No marketing newsletters. You can't opt out of transactional emails while subscribed.
The website
getleafledger.com is a static site hosted on GitHub Pages, which keeps standard access logs under GitHub's privacy statement. We don't set analytics cookies or use advertising trackers.
Support
If you email support@getleafledger.com, we keep the conversation so we can help you. Please don't send tax returns, customs entries, inventory ledgers, or license keys in support email unless we ask — describe the problem with fictional examples, or send a screenshot with amounts and names blurred. Our mailbox is hosted by Microsoft 365.
How we protect it
All traffic between the App, the website, the license service, and Stripe is encrypted. The license service holds no customer database of its own; it reads subscription status from Stripe using a restricted API key and verifies every webhook signature. Card data is entered on Stripe's pages under Stripe's PCI DSS certification. The records on your own computer are protected by you; the App offers an encrypted workspace, and we cannot recover a forgotten passphrase.
Retention and deletion
Subscription records stay with your Stripe customer record while you're a customer and afterwards as long as tax and accounting rules require (generally seven years). Server logs are kept for weeks, not years. To delete your account data, cancel and email support@getleafledger.com from your subscription address; we'll delete what we're not legally required to keep and confirm. Data on your own computer is yours to keep or delete — uninstalling the App does not remove your workspace.
Your rights
You can ask what personal information we hold about you, have it corrected or deleted, or get a copy — email support@getleafledger.com. Residents of California and other states with privacy laws have additional rights under those laws; we honor them for everyone and don't discriminate for exercising them. In the past 12 months we have collected identifiers (email, Stripe IDs, license key, IP address) and commercial information (subscription and billing history). We do not sell or "share" personal information for cross-context advertising, and our sites don't respond to "Do Not Track" because they don't track visitors.
LeafLedger is a business product for federal permit holders and isn't directed at children.
Where data is kept
Our providers store data in the United States.
Changes to this policy
We'll post updates here and email the address on your subscription about material changes. The effective date at the top tells you which version you're reading.
Contact
Profitpin LLC · support@getleafledger.com